If you would like to guarantee that your order is delivered the next day you can pay for Special Delivery via Royal Mail. Royal Mail guarantee to deliver your Special Delivery™ Next Day item before 3.00pm the next working day, or will refund the cost of postage.
This guarantee does not apply if:

  • They were unable to deliver the item because there was no-one to sign for your item 
  • The delivery address is in an area of the UK where they do not guarantee next day delivery
  • Where the delivery is to an address for which a person has paid for our redirection services. The item will be forwarded to the new address using Special Delivery but the money back guarantee does not apply
  • Special delivery is not available to the following postcodes: GY1, GY9, HS2, PA 61-75, PA 78, ZE 2-3, KW 16-17, PH30, PH 41-43.